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The growing role of AI in the modern contact center

Nearly every work environment experienced drastic change over the past year, but the shifts affecting contact centers are likely to be among the most long-lasting. For many businesses, contact cent...

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Workforce Management Software Market Size by Leading Industry Players – NICE Systems

New Jersey, United States,- The report, titled Workforce Management Software Market is one of the...


Morrisons shares expected to surge as private equity groups circle | Morrisons

The New York-based private equity group Apollo Global Management is among the potential counter-b...


NEWS INDEX

Globalization of Businesses & Workforce Decentralization Provide a Solid Foundation for

DUBLIN, July 2, 2021 /PRNewswire/ — The “Telecom Expense Management &#...


Single digits: Black, Hispanic scientists strikingly underrepresented at NCI among senior

Ned Sharpless [NCI director]: We started talking about this effort within the NCI ...


The Work to Make Government a DEI Model

The staff that drafted President Biden’s executive order on diversity, equit...