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Stress Hurts Call Center Employees and the Customer Experience

Jacada, a leading provider of AI and RPA powered virtual assistants, recently released key insigh...


Business roundup: NCWorks Career Center to host Second Chance job fair July 23 –

SALISBURY — The NCWorks Career Center Rowan is looking for employers that hire former offenders t...


NEWS INDEX

Globalization of Businesses & Workforce Decentralization Provide a Solid Foundation for

DUBLIN, July 2, 2021 /PRNewswire/ — The “Telecom Expense Management &#...


Single digits: Black, Hispanic scientists strikingly underrepresented at NCI among senior

Ned Sharpless [NCI director]: We started talking about this effort within the NCI ...


The Work to Make Government a DEI Model

The staff that drafted President Biden’s executive order on diversity, equit...