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Stress Hurts Call Center Employees and the Customer Experience

Jacada, a leading provider of AI and RPA powered virtual assistants, recently released key insights on why contact center employees are stressed and how their stress negatively affects the customer...

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GTX Corp Recognized as the 10 Most Innovative Companies to

LOS ANGELES CALIFORNIA, July 15, 2021 (GLOBE NEWSWIRE) — GTX Corp (OTC: GTXO) (“the Company...


Bezos leaves enduring legacy as he steps away as Amazon CEO – Technology

WASHINGTON (AFP) – As he prepares to blast off into a new career stage, Jeff Bezos leaves a...


NEWS INDEX

Globalization of Businesses & Workforce Decentralization Provide a Solid Foundation for

DUBLIN, July 2, 2021 /PRNewswire/ — The “Telecom Expense Management &#...


Single digits: Black, Hispanic scientists strikingly underrepresented at NCI among senior

Ned Sharpless [NCI director]: We started talking about this effort within the NCI ...


The Work to Make Government a DEI Model

The staff that drafted President Biden’s executive order on diversity, equit...