The growing role of AI in the modern contact center

Nearly every work environment experienced drastic change over the past year, but the shifts affec...


4 Tips To Get Hired In ‘The New Normal’ World Of Work

By Nancy Collamer, Next Avenue getty With the job market heating up — a historically high 9.3 mil...


NEWS INDEX

Globalization of Businesses & Workforce Decentralization Provide a Solid Foundation for

DUBLIN, July 2, 2021 /PRNewswire/ — The “Telecom Expense Management &#...


Single digits: Black, Hispanic scientists strikingly underrepresented at NCI among senior

Ned Sharpless [NCI director]: We started talking about this effort within the NCI ...


The Work to Make Government a DEI Model

The staff that drafted President Biden’s executive order on diversity, equit...