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The growing role of AI in the modern contact center
Nearly every work environment experienced drastic change over the past year, but the shifts affecting contact centers are likely to be among the most long-lasting. For many businesses, contact cent...
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EMEA Morning Briefing: Stocks to Rise, Economic Worries Persist
July 16th, 2021
9 Things Gen Z Employees Want Post-Pandemic
July 12th, 2021
Beth Niblock Joins Biden Admin, Detroit Names New CIO
Earlier today, Detroit Mayor Mike Duggan appointed Art Thompson as the city’s new chief informati...
Mobile Changes The Spend Management Game
Enterprises of all sizes and sectors are grappling with legacy spend management processes. Not on...
2 NW hospitals adding residencies
July 11th, 2021
NEWS INDEX
Globalization of Businesses & Workforce Decentralization Provide a Solid Foundation for
DUBLIN, July 2, 2021 /PRNewswire/ — The “Telecom Expense Management &#...
Single digits: Black, Hispanic scientists strikingly underrepresented at NCI among senior
Ned Sharpless [NCI director]: We started talking about this effort within the NCI ...
The Work to Make Government a DEI Model
The staff that drafted President Biden’s executive order on diversity, equit...