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Organisations across industries are embarking on digital transformation to adapt to changing market, business requirements and consumer preferences. However, big enterprises face various complexities such as legacy systems, huge amounts of data, and evolving business models. To function as digital natives, enterprises get deterred by their complex IT landscapes.

Infosys, a global leader in next-generation digital services and consulting, is dedicated to helping customers accelerate digital transformation. Based on its insights into the pain points and business objectives of big enterprises in the digital transformation journey, Infosys charted outbuilding Live Enterprise strategy and launched a series of solutions and suites to help enterprises build Live Enterprise.  
Infosys Live Enterprise Suite helps enterprises become continuously evolving and learning organisations
Infosys Live Enterprise Suite is a comprehensive set of platforms, solutions and digital services that help incumbent enterprises to accelerate their digital innovation journey. The Live Enterprise Suite enables organisations to drive process agility, deliver customer delight and enhance ecosystem value – all in real-time. The application of Live Enterprise enabled Infosys to make the kinds of changes during the COVID crisis to survive and drive outstanding financial results. 

The Infosys Live Enterprise Suite helps enterprises:
1.  Reimagine experiences for employees, customers and partners through digital native mobility solutions and computational design principles.
2.  Reimagine business processes by applying sentient principles to simplify processes, user journeys and remove latency, resulting in seamless and superior user experience across channels. This is complemented by micro change management to drive change across the enterprise.
3.  Reimagine the ecosystem by embedding artificial intelligence into the enterprise core, including systems and processes to continuously learn and evolve, as well as enable fluid operating models to facilitate seamless, agile working between customers, suppliers and the organisations

Key Capabilities

  • Simplify employee on-boarding through a one-stop Launchpad app that enables a smooth, paperless onboarding experience and guides new hires from the pre-joining stage until after they onboard.

  • Enhance personal productivity with the employee productivity platform. This ensures all key interactions and services within the organisation are easily accessible, providing access to relevant information depending on an employee’s role and nature of work, on-the-go.

  • Accelerate enterprise talent transformation journey with Infosys Wingspan, a next-gen learning solution that supports continuous learning in a digital environment, enabling them to prepare existing talent for future needs.

  • Provide hyper personalised and cognitive user experience with the Experience Configurator that captures human behaviour and the individual’s state of mind at the workplace.

  • Drive better visibility and insights by seamlessly mapping information across organisational silos – from all transactions, including complex interactions between employees, customers, partners, networks and devices in near-real-time and create an enterprise Knowledge Graph to contextualise and prioritise information to users.

  • Continuously curate organisational knowledge and intelligence for the enterprise through the Infosys Digital Brain Solution. This is done by capturing and analysing enterprise ecosystem data using machine, deep learning and automated reasoning, orchestrating intelligent responses to emerging events. The solution also helps in proactively triggering action through nudging and feedback while continuously learning and behaving in a sentient manner.

  • Embrace the best innovations across cloud providers and build a cloud-agnostic application stack through the Infosys Polycloud Platform. The platform provides a backplane that abstracts the public and private clouds, enabling a common interface and catalogue to select, provision, move and manage platform and application services workloads across the enterprise. Through this, enterprises can make empowered choices for services while being governed through enterprise policies and standards.

Architected to scale on cloud-native technologies and open-source software, all modular components of the Infosys Live Enterprise Suite reside in the Service Store — a one-stop shop for platforms, solutions and services. All applications that organisations need are provisioned through the Service Store seamlessly. Infosys Live Enterprise Suite can be used across all industries for corporate functions like human resources, finance, sales, marketing, legal, and industry-specific solutions.

“For enterprises, the journey to digital transformation is a complex one. With Live Enterprise Suite, Infosys is providing a structured brownfield approach to digital transformation programs. Live Enterprise focuses on process re-engineering, UX, and making use of existing digital technologies,” said Dominique Raviart, IT Services Research Manager at NelsonHall. He added “Infosys has internally adopted its Live Enterprise Suite as part of its transformation journey, and realised benefits in its workforce productivity and UX.”

In their book The Live Enterprise: Create a Continuously Evolving and Learning Organization published early this year, Jeff Kavanaugh, Vice President and Global Head of the Infosys Knowledge Institute and Rafee Tarafdar, CTO-Strategic Technology Group at Infosys, illustrated in detail the Live Enterprise operating model, and defined a clear path to transform large complex businesses into agile, digital ecosystems

Infosys Cobalt, a set of services, solutions, and platforms that helps companies derive profits from cloud adoption
As a leading global cloud service provider, Infosys launched its first service brand Infosys Cobalt. Infosys Cobalt is a set of services, solutions, and platforms that acts as a force multiplier for cloud-powered enterprise transformation. Helps businesses redesign the enterprise from the core and also build new cloud-first capabilities to create seamless experiences in public, private and hybrid cloud across PaaS, SaaS, and IaaS landscapes.

Infosys believes that cloud is essential for enterprises to accelerate their digital transformation. To evaluate the benefits that enterprises can derive from adopting cloud, Infosys conducted independent research and released the Infosys Cloud Radar 2021, which revealed the links between enterprise cloud usage and business growth. The independent study shows that enterprises in the 6 regions surveyed can add up to $414 billion in net new profits annually through effective cloud adoption.

The Cloud Radar 2021 survey was conducted by the Infosys Knowledge Institute (IKI), a research arm of Infosys, with over 2,500 respondents from companies across U.S., U.K., France, Germany, Australia, and New Zealand. It covered a range of business performance goals related to the cloud and found specific links to competencies such as speed to market and capabilities. A strong profit link was identified when using the cloud to rapidly bring new solutions and services to market. These investments provide a foundation to leverage AI & automation and build cloud-based new sources of revenue.

Cloud-fueled profit boosts can be attained by companies in any region or industry. However, they only kick in when businesses have at least 60 per cent of their systems in the cloud. To benefit from AI on cloud, the bar is even higher. Businesses must have at least 80 per cent of their business functions – such as cross domain business applications — in the cloud for AI to boost profit growth.

Our research describes four distinct performance cohorts — minimally effective, effective, highly effective, and exceptional. Businesses can benchmark…

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