Join Dr. Angelina Sun, Workforce Management Solutions Director from WorkForce Software, as she leads an insightful and practical discussion on frontline worker engagement and organizational maturity. This session aims to draw attention to frontline deskless workers and organizations that may find themselves at various stages of the employee experience journey. By attending this session, you will have the opportunity to learn about the four distinct stages of employee experience maturity that organizations can navigate: The Basics, Production Focus, Drive for Engagement, and Employer of Choice.
In this session, you will get a comprehensive overview of each stage, shedding light on the expectations, challenges, cultural change, and technology enablers that can propel organizations forward along their journey of organizational maturity. By understanding these factors, organizations can ultimately position themselves as an employer of choice, attracting and retaining talented individuals from their industrial competitors. Furthermore, the session will explore the advantages of operational communications in engaging frontline workers and fostering organizational maturity. A live product demonstration on WorkForce Experience will use real life examples to illustrate operational communications in the day-to-day workflows of team collaboration, bottom-up feedback, contextual conversations, on the job training, mass broadcasting, and documents access.
By attending this session, you will gain valuable insights and practical knowledge to cultivate a thriving work environment. You will learn how to engage your frontline workers effectively, address their unique needs, and foster a culture of continuous improvement. This session is designed to equip organizations and leaders with the necessary HR tools, technology, and strategies to progress along their employee experience journey, ultimately becoming an employer of choice.
Don’t miss this opportunity to join us and gain valuable insights that will help you elevate your organization’s employee experience and drive organizational maturity.
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