Over the last few years, organizations have found themselves challenged by the unique scheduling needs of deskless and hourly workers. Current practices must take account of aspects such as employee skill level, fluctuating production, and balancing multiple shift schedules. Modern workforce management software buyers are aware that their technology must be able to accommodate these employees. In response, they are increasingly seeking solutions focused on the quality of employee experiences, such as what employees require from scheduling processes and how it impacts their lives.
Ventana Research recently released a new edition of their Ventana Viewpoint series titled “Modern Workforce Scheduling Requires a New Mindset,” which details the benefits workforce management platforms are bringing to a range of industries (manufacturing, retail, healthcare, municipalities, and many more) and how to approach scheduling with the needs and interests of deskless workers in mind.
These are the pivotal topics that Ventana has highlighted as primary benefits of modern workforce scheduling: